At Ocean Travel Agency (“we”, “our”, “us”), we are committed to protecting your privacy and safeguarding the personal information you share with us when using our website, booking travel services, or participating in our ocean and marine experiences.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We collect personal information only when necessary to provide travel services, manage bookings, and deliver safe and memorable ocean experiences.
1.1 Information You Provide Directly
- Full name
- Email address
- Phone number / WhatsApp number
- Country of residence
- Travel preferences and special requests
- Booking details (tour packages, dates, number of participants)
- Emergency contact information (when required)
- Payment information (processed securely via third-party payment providers)
1.2 Information Automatically Collected
- IP address
- Browser type & device information
- Pages visited and time spent on the website
- Cookies and usage data for analytics and performance
2. How We Use Your Information
Your information is used to ensure smooth booking, safe operations, and an excellent travel experience.
2.1 Booking & Travel Services
- Processing tour reservations and inquiries
- Managing schedules, itineraries, and availability
- Coordinating guides, boats, and marine activities
- Ensuring safety requirements and travel readiness
2.2 Customer Experience
- Personalizing tour recommendations
- Responding to questions and support requests
- Improving website usability and service quality
2.3 Communication
- Sending booking confirmations and trip details
- Providing important travel updates or changes
- Responding to customer service inquiries
2.4 Marketing & Updates (Optional)
With your consent, we may send:
- Travel inspiration and destination updates
- New tour packages and seasonal offers
- Promotional content related to ocean and marine travel
You may opt out at any time.
2.5 Legal & Safety Purposes
- Complying with local regulations and maritime requirements
- Ensuring traveler safety and emergency preparedness
- Preventing fraud or misuse of services
3. How We Protect Your Information
We take appropriate technical and organizational measures, including:
- Secure data storage
- Limited access to personal information
- Encrypted communication where applicable
to protect your data from unauthorized access or disclosure.
4. Cookies & Tracking Technologies
Ocean Travel Agency uses cookies to:
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
You can control cookies through your browser settings.
5. Sharing Your Information
We do not sell or trade your personal data.
Your information may be shared only with trusted partners necessary to deliver our services, such as:
- Payment service providers
- Tour guides and operational partners
- Boat operators and activity providers
- IT and website hosting services
- Authorities when legally required
6. Data Retention
We retain your information only for as long as necessary to:
- Fulfill bookings and travel services
- Maintain records for legal and accounting purposes
7. Your Rights
You have the right to:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your data where legally applicable
Please contact us to exercise these rights.
8. Children’s Privacy
Our services are intended for individuals aged 18 and above.
We do not knowingly collect personal information from children.
9. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
Ocean Travel Agency
Email: privacy@oceantravel.com
Phone: +1234-0000-0000
Address: Your Company Address
Last updated: November 14, 2025